Support Center
Get help and contact our support team
Quick Help
Account & Login
Password reset, 2FA, account access
Crypto Transactions
TRC20 deposits, withdrawals, fees
Investment & Profits
Daily returns, profit calculation
Security & Verification
Wallet security, KYC process
Live Chat
Real-time chat with our support team
Typically replies in 2 minutes
Email Support
Send us an email with your questions
support@blackvant.com
Typically replies in 4 hours
Common Issues
❓ How do I reset my password?
Go to Profile Settings → Security Settings → Change Password.
You'll need your current password to set a new one.
❓ Why is my crypto deposit not showing?
TRC20 deposits may take 10–30 minutes. Ensure you sent USDT
via TRC20 and uploaded the transaction hash.
❓ How long do withdrawals take?
Withdrawals are processed within 24–48 hours after manual
verification.
❓ What is the TRC20 withdrawal fee?
A 0.5% fee applies to cover blockchain fees and processing.
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